Legal
Privacy Policy
Last updated: November 17, 2025
New Reflection Therapy LLC(“Company,” “we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our online therapy services, or communicate with us.
1. Information We Collect
A. Personal Information You Provide
We may collect personal information that you voluntarily provide, including:
- Contact information: name, email address, phone number.
- Account information: login credentials if you create an account.
- Health information: information shared during therapy sessions or through intake forms.
- Billing details: payment information (processed through third-party providers).
- Communication: messages sent through our contact forms or email.
B. Automatically Collected Information
We may collect:
- IP address
- Browser type and device information
- Pages visited and usage data
- Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
- Provide therapy services
- Communicate about appointments or inquiries
- Maintain secure client records
- Process payments
- Improve website performance
- Comply with legal obligations
- Prevent fraud or unauthorized use
3. HIPAA Compliance
Health-related information is protected under HIPAA. We use secure storage, HIPAA-compliant platforms, and restrict access to authorized personnel.
4. How We Share Your Information
We do not sell your information. We may share data with service providers, legal authorities when required, or other healthcare providers with your consent.
5. Data Security
We use encrypted storage, secure servers, and HIPAA-compliant tools, but acknowledge inherent risks in electronic communication.
6. Your Rights
You may have rights to access, correct, restrict, or receive copies of your records. Contact allanl@newreflectiontherapy.com or (619) 796-2692.
7. Cookies & Tracking
We may use cookies to improve user experience. They can be disabled in your browser.
8. Third-Party Links
We are not responsible for the privacy practices of external websites.
9. Children's Privacy
The website is not intended for children under 13.
10. International Users
Your information may be processed in the United States.
11. Changes to This Policy
Updates will appear with a new “Last Updated” date.
12. Contact Us
New Reflection Therapy LLC
Email: allanl@newreflectiontherapy.com
Phone: (619) 796-2692
Address: 3400 Cottage Way, Suite G2-30964, Sacramento, CA 95825